BaseLink

Terms of Service

Effective date: 2026-05-20 · Last updated: 2026-05-20

These Terms of Service (“Terms”) form a binding agreement between you (“you”, “your”) and Scenic View Canada (“we”, “us”, “BaseLink”) regarding your access to and use of the BaseLink service, BL Survey app, BL Monitor app, and BL100 and BL200 hardware (collectively, the “Service”).

By creating a BaseLink account, subscribing to a plan, or using any BaseLink hardware, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. The service

BaseLink provides:

• NTRIP RTK corrections — real-time GNSS correction streams over the internet for centimeter-accurate positioning
• BL-PPP cloud post-processing — uploading raw GNSS observations and receiving precise post-processed positions
• BL Survey — Android app for surveying with the BL100 receiver
• BL Monitor — Android app for administrators to monitor BL200 base stations
• BL100 / BL200 hardware — sold separately, subject to the warranty terms in section 5

2. Account eligibility

• You must be at least 18 years old, or the age of majority in your jurisdiction
• You must provide accurate information when creating your account
• You are responsible for keeping your password confidential and for all activity that occurs under your account
• You may not create more than one account per person except for legitimate business use, and you may not share account credentials
• You must notify us immediately at admin@scenicviewcanada.com if you suspect unauthorised access to your account

3. Subscription plans and billing

3.1 Plans

BaseLink offers the following subscription tiers, billed monthly or annually:

• Basic — CAD $35 / month or $350 / year
• Pro — CAD $75 / month or $750 / year

New accounts may include a free trial. The duration and benefits of the trial are described at the time of sign-up.

3.2 Auto-renewal

Subscriptions renew automatically at the end of each billing period using your payment method on file unless you cancel before the renewal date. You may cancel at any time from your account’s Stripe customer portal; cancellation takes effect at the end of the current billing period and you retain access until then.

3.3 Payment processing

Payments are processed by Stripe, Inc. You authorise us, through Stripe, to charge your selected payment method for the recurring subscription fee. By providing payment information you confirm that you are authorised to use that payment method.

3.4 Refunds

All subscription fees are non-refundable except as required by law. If you cancel mid-cycle you keep access through the end of the paid period; you are not refunded for unused days. We may, at our sole discretion, offer pro-rated refunds in cases of significant service disruption (see section 6).

3.5 Failed payments

If a recurring payment fails, we will retry several times over a one-week window. If the payment continues to fail your subscription will be suspended and NTRIP / cloud-processing access will be revoked. Your survey data on your device is unaffected. You may restore access by updating your payment method.

3.6 Price changes

We may change subscription prices with at least 30 days’ notice. Existing subscribers are charged the new price starting from the first renewal after the change.

4. Acceptable use

You agree NOT to:

• Share your NTRIP credentials or otherwise allow people outside your subscription to use the corrections (see section 4.1)
• Attempt to disrupt, overload, or interfere with the Service or any other user’s access (including but not limited to denial-of-service attempts, credential-stuffing, scraping, or reverse-engineering for the purpose of circumvention)
• Use the Service for any unlawful purpose, or in violation of any local, provincial, federal, or international law
• Resell, sublicense, or commercially redistribute access to the Service without our prior written agreement
• Use the Service in a way that infringes the intellectual property or privacy rights of others
• Probe, scan, or test the vulnerability of our systems without our prior written consent (responsible-disclosure reports of security issues are welcome — email security disclosures to admin@scenicviewcanada.com)

4.1 NTRIP user limits

Each BaseLink account is licensed for use by a single user or single corporate workgroup. Concurrent connections from significantly different geographic regions (e.g. two cities at the same time) may be flagged as credential sharing and result in suspension. If your team needs multiple seats, contact us about a team subscription.

4.2 Fair use

The Service is provided on a fair-use basis for normal surveying workloads. We reserve the right to throttle or suspend accounts whose usage materially exceeds typical patterns and degrades service for other users.

5. Hardware (BL100, BL200)

Hardware sales are separate from the subscription service. The BL100 and BL200 receivers are sold under a separate sales agreement and ship with a one-year limited hardware warranty against manufacturing defects. The warranty does not cover damage caused by misuse, water exposure beyond the rated splash-resistance, attempted opening of the enclosure, lightning, or normal wear.

Operating a BL200 base station on the BaseLink network requires acceptance of these Terms and ongoing compliance with our acceptable-use policy. We may decommission a station from the network if it violates these Terms or repeatedly malfunctions in ways that degrade service for other users.

6. Service availability and disclaimers

We strive to keep the Service operational 24/7 but do not guarantee uninterrupted availability. The Service may be unavailable due to scheduled maintenance, equipment failure, internet routing issues, GNSS constellation issues outside our control, or force majeure events.

We do not offer a formal service-level agreement (SLA) for v1.0. We may introduce one in a future commercial tier. For best-effort uptime monitoring and incident communications, follow status updates we publish on the web portal.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BASELINK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT POSITION RESULTS WILL MEET ANY SPECIFIC ACCURACY THRESHOLD; ACCURACY DEPENDS ON SATELLITE GEOMETRY, RECEIVER ENVIRONMENT, BASELINE LENGTH, AND OTHER FACTORS OUTSIDE OUR CONTROL. NRCAN’S CSRS-PPP SERVICE OR ANOTHER ITRF2020 TRUTH-REFERENCE SHOULD BE USED FOR REGULATORY-GRADE SURVEYS REQUIRING CERTIFIED ACCURACY.

7. Professional use, survey accuracy, and customer responsibility

The Service provides GNSS positioning data subject to inherent technical limitations including, but not limited to: satellite geometry, atmospheric conditions, multipath interference, antenna performance and obstructions, base-station ephemeris accuracy, baseline length, equipment calibration, and the accuracy of any reference network operated by BaseLink, its operators, or third parties.

By using the Service, you acknowledge and accept that:

7.1 No accuracy guarantee

BaseLink does not warrant that any specific accuracy threshold will be met for any individual measurement, point, or session. Performance figures stated in product documentation, marketing material, or this agreement (for example, “~8 mm + 1 ppm RTK” or “~12 mm 3D PPP”) describe typical results under favourable conditions; they are not guarantees of accuracy for any particular survey.

7.2 Use is at your own risk

You use the Service for any survey, construction, engineering, boundary, regulatory, navigation, safety-of-life, or other purpose entirely at your own risk and on your own professional judgment. You alone determine whether the Service’s outputs are fit for your purpose, and you alone bear the consequences of that determination.

7.3 Independent verification is your responsibility

Before relying on any position, point, or survey produced using the Service for any purpose having legal, financial, regulatory, or safety consequences, you are responsible for independently verifying the result using accepted industry practices. These may include, without limitation:

• Tying observations to known control monuments
• Conducting redundant observations and back-sights
• Cross-checking against an independent reference such as NRCAN CSRS-PPP, OPUS, or a second independent base station
• Inspecting fix-quality indicators, sigma values, age-of-correction, and HDOP / PDOP
• Applying suitable professional judgment for your jurisdiction’s standards of practice

7.4 Sources of accuracy variation

Real-time GNSS positioning accuracy at any given moment is governed primarily by the physics of how satellite signals propagate from orbit through the Earth’s atmosphere to the receiver, not by the calibration of the base station itself. The main natural factors that affect both RTK and PPP accuracy are:

• Ionospheric activity. Charged particles in the ionosphere (roughly 60 to 1,000 km above the surface) delay and bend GNSS signals. The delay varies with time of day, latitude, the 11-year solar cycle, and individual space-weather events such as coronal mass ejections and X-class solar flares, which can degrade real-time accuracy for periods of hours.
• Tropospheric delay. Water vapour and pressure variation in the lower atmosphere refract GNSS signals. Accuracy is best in clear, dry, stable air; storms, frontal passages, and rapid pressure changes increase short-term variability.
• Satellite geometry (DOP). Position accuracy depends on the spatial distribution of satellites overhead. Short periods of unfavourable geometry can produce additional error even under otherwise perfect conditions.
• Baseline length. RTK accuracy degrades with the distance between rover and base because atmospheric conditions diverge over longer baselines. BaseLink’s tower network is designed to keep typical baselines short.
• Multipath at the rover. Signal reflections off nearby buildings, water, vehicles, or dense vegetation at the rover position introduce noise. This is a rover-environment factor, independent of the base station.
• Receiver and antenna performance. Antenna phase-centre variations, signal-to-noise ratio, and tracking-loop performance contribute to position noise. BaseLink hardware is calibrated to manage these factors; third-party equipment varies.

BaseLink base-station and tower coordinates are determined through extended static occupation and post-processing against the ITRF2020 reference frame, and are periodically cross-checked against independent references (NRCAN CSRS-PPP and similar). Long-term geophysical motion such as tectonic plate drift (roughly 2 cm per year across most of Canada) is a known and well-modelled effect that we correct on regular recalibration cycles. Sudden physical disturbance to a tower — for example a tower struck by a vehicle, damaged in a severe storm, or relocated — is the only event class likely to invalidate a tower’s published position outside the normal calibration cadence, and operators are required to flag such events promptly.

7.5 Third-party reliance

You are solely responsible for any third-party who relies, directly or indirectly, on positions, surveys, designs, layouts, deliverables, or any other work product you produce using the Service. BaseLink has no contractual or other relationship with any such third-party and disclaims all liability to them arising from your use of the Service.

7.6 Professional duty of care

If you are a licensed surveyor, professional engineer, architect, or other regulated professional, you remain bound by your professional duty of care notwithstanding any use of the Service. The Service is a tool that assists your professional work; it does not replace your professional judgment, the verification requirements of your professional regulatory body, or any applicable engineering, surveying, or construction-layout standard of practice.

7.7 Customer indemnity for third-party claims arising from your work

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless BaseLink and its operators against any claim, liability, judgment, settlement, damage, loss, or expense (including reasonable legal fees) brought by any third-party who relies, directly or indirectly, on positions, surveys, layouts, designs, boundaries, elevations, or other deliverables that you produced or derived using the Service. This includes, without limitation:

• Claims arising from construction built in the wrong location, at the wrong elevation, or to the wrong dimensions
• Boundary disputes, encroachment claims, or property-line disagreements
• Regulatory non-compliance arising from incorrect positional data submitted to authorities
• Surveyed elevations or grades that do not match design or as-built
• Consequential economic loss, business interruption, or property damage suffered by such third-party

This indemnity applies regardless of the underlying cause — whether atmospheric or ionospheric conditions, satellite geometry, a temporary correction-service interruption, your own measurement, recording, or computational error, or any combination of these or other factors.

8. Limitation of liability

To the maximum extent permitted by law, BaseLink, its operators, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business interruption, surveying or construction rework, third-party claims, or land-survey errors that arise from your use of or inability to use the Service.

Our total cumulative liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the greater of (a) CAD $1,000 or (b) the total subscription fees you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim.

You acknowledge that GNSS positioning is inherently subject to error and that any survey-grade work performed using the Service must be independently verified before being relied upon for boundary, engineering, construction, regulatory, or safety purposes (see section 7).

9. Indemnification

In addition to the customer indemnity for third-party survey claims set out in section 7.7, you agree to defend, indemnify, and hold harmless BaseLink and its operators against any claim, liability, damage, loss, or expense (including reasonable legal fees) arising out of (a) your violation of these Terms, (b) your violation of any third-party right, including any intellectual-property or privacy right, or (c) your unauthorised resale, sublicensing, or redistribution of the Service.

10. Intellectual property

All software, firmware, designs, documentation, branding, and content that comprise the Service (other than your survey data and your account information) are the intellectual property of Scenic View Canada or its licensors and are protected by Canadian and international copyright, trademark, and other laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms.

You retain ownership of any survey data, point collections, observations, or other content you upload or generate using the Service. You grant us a limited licence to store and process this content solely to provide the Service to you.

11. Suspension and termination

• You may cancel your subscription and close your account at any time through your account settings or by emailing us.
• We may suspend or terminate your account, with or without notice, if you violate these Terms, fail to pay subscription fees, abuse the Service, or use it in a way that creates risk for us or for other users.
• On termination, your access to NTRIP corrections and cloud processing ends immediately. Survey data already on your device remains under your control. We will delete or return your stored data in accordance with our Privacy Policy retention schedule.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced by email at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

13. Governing law and disputes

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the courts located in British Columbia for any dispute arising out of or relating to these Terms or the Service, except that we may seek injunctive relief in any jurisdiction where you reside or do business.

Before filing any legal claim, you agree to first contact us at admin@scenicviewcanada.com and attempt to resolve the dispute informally for at least 30 days.

14. Entire agreement

These Terms, together with the Privacy Policy and any subscription-specific terms you accepted at sign-up, constitute the entire agreement between you and BaseLink and supersede all prior agreements regarding the Service. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.

15. Contact

Scenic View Canada — BaseLink
admin@scenicviewcanada.com